Contact Us

Last updated: September 7, 2026

Business location

Store and contact details

Store name: Feetbooks

Website: https://www.feetbooks.com

Email: hello@feetbooks.com

Phone: +49 3423 7094092

Business address: Mozartstraße 10, Eilenburg 04838, Germany

Customer service hours

Monday to Friday: 9:00 to 17:00 Central European Time. Saturday, Sunday and German public holidays: closed. We normally respond within two business days.

Order and delivery support

For order status, address corrections, delivery delays or missing parcels, email hello@feetbooks.com or call +49 3423 7094092. Include the order number, order email and delivery postcode. Address changes are effective only after written confirmation.

Returns and withdrawal requests

Send a return or withdrawal request through https://www.feetbooks.com/pages/contact or hello@feetbooks.com. A statutory withdrawal is valid when a clear statement is sent within the legal period; use of a particular form is not required.

Privacy, accessibility and product safety

Privacy-rights requests, accessibility barriers and product-safety concerns may be sent to hello@feetbooks.com. We request only information reasonably necessary to identify the order, investigate the issue or verify identity.

Complaints

We acknowledge complaints within two business days and aim to provide a substantive response within ten business days. If more time is required, we explain the reason and expected response date.