Privacy policy

Last Updated
September 21, 2026

Thank you for shopping with Feetbooks. This Payment Policy explains the payment methods and payment-related information applicable to purchases made through www.feetbooks.com.

Store and Contact Details

Store Name
Feetbooks

Website
www.feetbooks.com

Email
hello@feetbooks.com

Phone
+49 3423 7094092

Business Address
Mozartstraße 10, Eilenburg 04838, Germany

1. Accepted Payment Methods

The following payment methods are supported by our store and may be displayed at checkout:

Shop Pay, Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay, Bancontact, BLIK, EPS, Klarna, and MobilePay.

Available payment methods may vary depending on the customer's location, device, order, payment provider, or other checkout conditions. The payment options displayed at checkout for a particular order are the payment methods available for that transaction.

2. Payment Currency and Order Total

The applicable currency and total order amount are displayed during the checkout process before the order is submitted.

The total amount shown at checkout may include applicable product prices, shipping charges, taxes, or other mandatory charges where required.

A bank, card issuer, or payment provider may apply additional currency-conversion or foreign-transaction charges depending on the customer's account or payment arrangement. Such charges are determined by the applicable financial institution or payment provider and are not controlled by Feetbooks.

3. Payment Processing

Payment information is submitted through the payment method selected at checkout. A payment may be subject to authorization, verification, or other security checks before an order can be processed.

If a payment cannot be completed, the order may not be processed until a valid payment method is provided.

4. Payment Security

Payments are processed through the applicable payment providers and payment networks available at checkout.

Payment transactions may be subject to security checks, payment verification, or fraud-prevention measures provided by the applicable payment provider.

5. Failed or Duplicate Payments

If a payment fails, appears to have been processed more than once, or you believe there is an incorrect payment-related charge, please contact us at hello@feetbooks.com.

We will review the available order and payment information and provide assistance regarding the relevant transaction.

6. Payment Availability

The availability of a particular payment method is not guaranteed for every order. Payment options may differ based on factors such as the customer's location, order details, device, or the requirements of the applicable payment provider.

Customers should review the payment methods and total amount displayed at checkout before submitting an order.

7. Refunds

Approved refunds are handled in accordance with our Return & Refund Policy and are generally returned to the original payment method used for the purchase, unless otherwise required by applicable law or agreed where permitted.

After a refund is issued, the customer's bank, card issuer, or other payment provider may require additional processing time before the refunded amount appears in the customer's account. The actual timing may vary depending on the payment method and payment provider.

8. Payment Disputes

If you believe there is an incorrect charge or another payment-related issue, please contact us at hello@feetbooks.com or +49 3423 7094092 so that we can review the matter.

Contacting us does not limit any rights or remedies available to customers under applicable law or through their bank, card issuer, payment provider, or relevant consumer-protection authority.