Terms of service

Last Updated
September 21, 2026

These Terms of Service govern purchases made through the Feetbooks online store and the use of the website at www.feetbooks.com. By placing an order through our website, customers agree to these Terms of Service to the extent permitted by applicable law.

Store and Contact Details

Store Name
Feetbooks

Website
www.feetbooks.com

Email
hello@feetbooks.com

Phone
+49 3423 7094092

Business Address
Mozartstraße 10, Eilenburg 04838, Germany

1. Seller and Agreement

These Terms of Service govern purchases made from Feetbooks through www.feetbooks.com.

Questions regarding these Terms or an order may be sent to hello@feetbooks.com or raised by telephone at +49 3423 7094092.

2. Eligibility and Accounts

Customers must have the legal capacity required to enter into a purchase contract under applicable law. Where an account is created, customers are responsible for providing accurate information and maintaining the security of their account credentials.

Customers should notify us if they become aware of unauthorized access to their account or inaccurate account information.

3. Product Information and Availability

We aim to provide accurate and useful information about our products, including applicable product descriptions, images, prices, sizes, materials, and availability where relevant to the particular item.

Product information may vary by item. Customers should review the applicable product page and the information displayed at checkout before placing an order.

If a product becomes unavailable after an order is placed and we are unable to fulfill the order, we will contact the customer regarding the available options, which may include cancellation or a refund where appropriate.

Nothing in these Terms limits any mandatory consumer rights relating to defective, damaged, incorrect, unsafe, or non-conforming products.

4. Order Formation

Product listings on our website provide information about products available for purchase and allow customers to submit an order. A product listing does not by itself constitute acceptance of an order.

When a customer submits an order, the order information constitutes the customer's offer to purchase the selected products.

An automated order confirmation or acknowledgement confirms that we have received the order information but does not necessarily constitute acceptance of the order.

A purchase contract is formed when Feetbooks accepts the order or otherwise confirms acceptance, subject to applicable law.

If we are unable to accept an order, we may cancel the order and provide any applicable refund for amounts already paid.

5. Prices, Taxes and Payment

Product prices and the applicable order total are displayed during the shopping and checkout process.

The total amount shown at checkout may include applicable product prices, shipping charges, taxes, or other mandatory charges where required.

Customers should review the applicable currency, order total, payment methods, and any charges displayed at checkout before submitting an order.

Payment methods and payment-related information are described in our Payment Policy at www.feetbooks.com/pages/payment-terms.

6. Delivery, Returns and Consumer Rights

Order processing and delivery are governed by our Shipping Policy. Please review the Shipping Policy for applicable processing times, estimated delivery times, shipping charges, and other delivery information.

Our voluntary return policy provides an additional 30-day return period subject to the eligibility requirements and procedures stated in our Return & Refund Policy.

Our Return & Refund Policy is available at www.feetbooks.com/policies/refund-policy.

We do not charge a restocking fee for eligible returns under our voluntary return policy.

Where applicable, customers may also have statutory consumer rights, including statutory rights of withdrawal or legal remedies relating to defective, damaged, incorrect, unsafe, or non-conforming products. Nothing in these Terms or our voluntary return policy limits any mandatory consumer rights or legal remedies that apply to an order.

7. Promotions and Reviews

Reviews or other customer feedback submitted through the website should be genuine and should not contain unlawful, fraudulent, misleading, or infringing content.

8. Intellectual Property and Acceptable Use

Content available through the Feetbooks website, including text, images, graphics, logos, product information, and other materials, may be protected by applicable intellectual-property laws.

Customers may use the website for lawful personal shopping purposes. Customers must not use the website for unlawful activities, fraudulent orders, unauthorized access, malicious activity, infringement of intellectual-property rights, or interference with the operation or security of the website.

9. Third-Party Services

Our website may rely on third-party services for payment processing, delivery-related services, analytics, advertising, or other website functionality.

Third-party services may be subject to their own terms, policies, and conditions. The use of a third-party service does not limit any responsibilities or consumer rights that apply to Feetbooks under applicable law.

10. Liability

Nothing in these Terms excludes or limits liability to the extent that such exclusion or limitation is not permitted by applicable law.

Nothing in these Terms limits mandatory liability for matters that cannot lawfully be excluded or limited, including liability arising from applicable product-liability rules or other mandatory consumer-protection provisions.

11. Governing Law and Disputes

These Terms and purchase contracts concluded through the Feetbooks website are governed by the laws applicable in the Federal Republic of Germany, subject to mandatory consumer-protection provisions that may apply to customers in their country of habitual residence.

Nothing in this section is intended to limit any mandatory rights concerning jurisdiction, consumer protection, or available dispute-resolution procedures.

Information regarding our willingness or obligation to participate in consumer dispute-resolution proceedings is provided where required by applicable law.

12. Policy Information and Changes

Our Shipping Policy, Return & Refund Policy, Payment Policy, Privacy Policy, and other applicable store policies provide additional information concerning specific aspects of orders and website use. Where a specific policy applies to a particular matter, customers should review that policy together with these Terms.

We may update these Terms from time to time. Changes generally apply prospectively and do not alter completed purchases except where legally permitted or otherwise agreed.

13. Contact

If you have questions about these Terms, an order, payment, shipping, returns, or refunds, please contact us at hello@feetbooks.com or +49 3423 7094092.